CHAPTER-10

MOTIVATION AND MORALE

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  • Q1: Define Motive.
    Ans: A Motive is an internal drive or reason that encourages a person to take action or behave in a certain way.
  • Q2: State the types of Motives.
    Ans: The types of Motives are as follows:
    • ➔ Financial or Economic Motives
    • ➔ Non-financial or Social Motives
  • Q3: Define Financial or Economic Motives.
    Ans: Financial or Economic Motives are motives that encourage workers to work by offering money, benefits, or material rewards.
  • Q4: State some Financial or Economic Motives.
    Ans: Some Financial or Economic Motives are as follows:
    • ➔ Bonus Schemes
    • ➔ Compensation Schemes
    • ➔ Pension Schemes
    • ➔ Overtime Payment Schemes
    • ➔ Essential Group Insurance Schemes
    • ➔ Educational Facilities
  • Q5: Define Bonus Schemes as an Economic Motive.
    Ans: Bonus Schemes are financial incentives given to workers in addition to their basic salary to encourage higher performance.
  • Q6: Define Compensation Schemes as an Economic Motive.
    Ans: Compensation Schemes are financial payments provided to workers for their services, work-related injuries, or loss, to maintain satisfaction and motivation.
  • Q7: Define Pension Schemes as an Economic Motive.
    Ans: Pension Schemes are financial benefits paid to workers after retirement to ensure their financial security and motivate them during service.
  • Q8: Define Overtime Payment Scheme as an Economic Motive.
    Ans: Overtime Payment Schemes are additional payments given to workers for extra hours of work beyond regular working hours.
  • Q9: Define Essential Group Insurance Scheme as an Economic Motive.
    Ans: Essential Group Insurance Schemes provide financial security to workers and their families in case of illness, accident, or death.
  • Q10: Define Educational Facilities as an Economic Motive.
    Ans: Educational Facilities are programs offered by the organization to support the education or skill development of workers or their children.
  • Q11: Define Non-Financial or Social Motives.
    Ans: Non-Financial or Social Motives are motives that encourage workers by satisfying social, emotional, or psychological needs rather than money.
  • Q12: State some Non-Financial or Social Motives.
    Ans: Some Non-Financial or Social Motives are as follows:
    • ➔ Appreciation of Work
    • ➔ Fair Selection and Promotion
    • ➔ Social Awards
    • ➔ Job Security
  • Q13: Define Appreciation of work as a Social Motive.
    Ans: Appreciation of Work is recognizing and praising the efforts and achievements of workers to motivate and encourage them.
  • Q14: Define Fair selection and Promotion as a Social Motive.
    Ans: Fair Selection and Promotion means giving workers equal opportunities for jobs and career growth based on merit and performance.
  • Q15: Define Social Awards as a Social Motive.
    Ans: Social Awards are non-financial recognitions, such as certificates, trophies, or public praise, given to workers for good performance.
  • Q16: Define Job Security as a Social Motive.
    Ans: Job Security is the assurance that a worker’s employment will continue without threat of unfair termination, which motivates consistent performance.
  • Q17: Define Conflict of Motives.
    Ans: Conflict of Motives occurs when a person is faced with two or more opposing motives, making it difficult to decide which action to take.
  • Q18: Define Conflict between Two Positive Motives.
    Ans: Conflict between Two Positive Motives occurs when a person must choose between two desirable options, each with its own advantages.
  • Q19: Define Conflict between Two Negative Motives.
    Ans: Conflict between Two Negative Motives occurs when a person must choose between two undesirable options, each having disadvantages.
  • Q20: Define Motivation.
    Ans: Motivation is the process of encouraging and inspiring workers to act, perform, and achieve organizational goals effectively.
  • Q21: Define Morale.
    Ans: Morale is the mental and emotional condition of workers that reflects their enthusiasm, confidence, and willingness to work.
  • Q22: State the importance of Morale.
    Ans: The importance of Morale is as follows:
    • ➔ Increases productivity
    • ➔ Reduces absenteeism and turnover
    • ➔ Improves cooperation among workers
    • ➔ Creates a positive work environment
  • Q23: State the factors important for the development of Morale.
    Ans: The factors important for the development of Morale are:
    • ➔ Fair wages and benefits
    • ➔ Good working conditions
    • ➔ Effective leadership
    • ➔ Recognition and appreciation of work
    • ➔ Proper communication and cooperation
  • Q24: State the methods of measurement of morale?
    Ans: Methods to measure morale include:
    • ➔ Worker surveys and questionnaires
    • ➔ Interviews with employees
    • ➔ Observing behavior and work performance
    • ➔ Analyzing absenteeism and turnover rates
  • Q25: How will you maintain the morale of workers in your industry?
    Ans: Morale of workers can be maintained by:
    • ➔ Providing fair wages and benefits
    • ➔ Offering recognition and rewards for good performance
    • ➔ Ensuring safe and comfortable working conditions
    • ➔ Encouraging participation in decision-making
    • ➔ Maintaining effective communication and leadership
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