HUMAN RELATIONS

Other Chapters

• Q1: Define Human Relations.
  Ans: Human Relations refers to the relationship and interaction between people in a workplace, including workers and management, to maintain cooperation and understanding.
• Q2: State the importance of Human Relations.
  Ans: The importance of Human Relations is as follows:

  • ➔ Improves cooperation between workers and management
  • ➔ Increases job satisfaction among employees
  • ➔ Reduces conflicts in the workplace
  • ➔ Increases productivity and efficiency
• Q3: State the functions of Human Relations.
  Ans: The functions of Human Relations are as follows:

  • ➔ Developing good relationships among workers
  • ➔ Promoting teamwork and cooperation
  • ➔ Solving conflicts between employees and management
  • ➔ Improving communication in the organization
• Q4: Define Public Relations.
  Ans: Public Relations is the practice of creating and maintaining a good relationship between an organization and the public.
• Q5: State the importance of Public Relations.
  Ans: The importance of Public Relations is as follows:

  • ➔ Creates a positive image of the organization
  • ➔ Builds trust between the organization and the public
  • ➔ Helps in promoting products and services
  • ➔ Improves communication with society
• Q6: State the functions of Public Relations.
  Ans: The functions of Public Relations are as follows:

  • ➔ Providing information to the public
  • ➔ Maintaining the reputation of the organization
  • ➔ Handling public complaints and feedback
  • ➔ Promoting goodwill between the organization and society